Privacy Policy

1. Introduction

DiningNext is an NTN-registered sole proprietorship established in 2024 in Karachi, Pakistan. We provide digital technology for dine-in restaurant operations and respect the privacy of restaurant owners, employees, and customers.

2. Information We Collect

Depending on how you use DiningNext, we may collect:

• Restaurant names, branch details, and business contact information.
• Employee account identifiers, roles, and activity records.
• Customer table numbers, orders, and transaction details.
• Payment methods, transaction references, and payment status.
• Device information, IP addresses, and technical security logs.

Customers can use our QR ordering system without creating a personal account.

3. How We Use Information

We use information to operate restaurant services, process orders, coordinate kitchen and waiter activities, manage subscriptions, verify payments, provide support, and protect our systems against unauthorized access.

4. Information Sharing

Relevant order information is accessible to authorized staff of the participating restaurant.

We may share necessary information with payment processors, hosting providers, and technical service providers. We do not sell personal information to advertisers.

5. Data Protection

We use reasonable technical and organizational safeguards to protect information against unauthorized access, disclosure, or misuse. No internet-based system can guarantee absolute security.

6. Storage and Retention

Information is retained for as long as necessary for restaurant operations, transaction records, security, contractual requirements, and applicable legal obligations. Authorized infrastructure providers may process information outside Pakistan.

7. Privacy Requests

Individuals may contact DiningNext to request access, correction, or deletion of their information, subject to identity verification and applicable legal or recordkeeping requirements.

Requests concerning restaurant-controlled order information may be referred to the relevant restaurant.

8. Policy Updates

We may update this Privacy Policy as our services or legal obligations change. The latest version will be published on our platform.

9. Contact Information